Starting April 3, 2023, you will see new names in this community!
We would like to introduce you to our customer support team who will be helping answering your questions.
LUKA LEDUC BOUTIN
Hello to all members of the D-BOX PLUS community! I am Luka, Technical Support Specialist.
I am very happy to be part of this great family and I hope to help every member of this community with my skills and experience.
I’ve been passionate about video games since I was very young, so it’s only natural that I’ve chosen a career in this field. At D-BOX, I feel like a fish in water (well, more like a gamer in a game), as I can combine my passion for video games with my technical expertise.
Outside of work, I like to work out by doing Zumba. And yes, I am a geek who likes to move!
And if you really want to make me happy, just serve me a good poutine. I love it!
My goal at D-BOX is to contribute to the Knowledge Base and help create a community of D-BOX experts. But most importantly, to provide you with quality technical support.
So don’t hesitate to contact me if you have any questions or problems with your D-BOX system. I’m here to help you get the most out of your haptic experience!
DANIEL VERDESOTO
Hello, My name is Daniel. I am the Lead, Customer Service.
I have worked with technology for the last 20 years. I have experience with OpenSource and love trying new technologies.
Outside of work I enjoy dancing, renovation projects and binge-watching new shows.
ANGUS KWAN
Hello! My name is Angus and I have been a Technical Support Specialist at D-BOX since March 2022. I am part of a superb support team that offers top-notch help to our clients across the world.
In my spare time, I am very active person that enjoys playing golf and soccer. I also enjoy learning anything related to cybersecurity and network security.
FERNANDO DIAZ-HERRERA
Hi! My name is Fernando and I joined the D-BOX team as the Senior Technical support specialist in 2022. I oversee providing beneficial technical support to clients with any D-BOX hardware and/or software related issues. Additionally, I provide excellent customer service, ensuring all-time great client satisfaction.
Also, as a native Mexican, I speak fluent Spanish. I recently started my motorcycle training and I hope I will be ready to start rolling for the summer vrrommm vrommm!
Join me in welcoming them!